Brand Services
Our company has passed the ISO9001 quality management system, ISO14001 environmental management system, and ASME/U2 international certification in the United States. We have established a complete set of service management system documents for customer service and strictly implement management, with a very serious and responsible spirit towards customers.
Service Commitment
Service Concept
Adhere to the business concept of all for customers, and constantly improve service quality
Service Pledge
We promise to provide customers with all-round and high-quality services
Service Guarantee
Provide customers with fast and accurate services
Customers can directly connect with technical engineers and salesmen
Pre-sale Service
1. Quality assurance: our company has passed ISO9001 certification, has a complete quality assurance system, can provide users with high-quality, environmental friendly products.
2. Quick response: consultative sales, through online communication, message, email, service phone and other ways to contact us, We will provide you with free technical consulting services according to your needs, provide you with professional drawings, technical data, and recommend you the most appropriate engineering scheme.
3. Visit our company: we will show you our well-equipped production workshop and technical center gathering senior R&D talents who will answer your questions all the way; Let you know our first-class production line, witness our strong production strength.
Sale Service
1. Analyze requirements: Understanding the customer real and potential needs deeply. If you need, we will send professional engineers to visit the project site, and help you to analyze the floor area of the equipment, space planning, etc. according to local conditions.
2. Design a plan: according to the user's needs for production capacity, raw materials, and investment cost budgets, the professional engineer team of our company's technology center integrates personalized resources to customize suitable and economical design solutions for customers to ensure that customers get effective value.
After Sales Service
1、Installation Training:Our company can provide guidance for boiler installation and commissioning to ensure the boiler installation quality and commissioning successfully. Free training of boiler operation managers for users to ensure stable and safe operation of the boiler.
2、Quick response:After receiving the user's demand notification, we will arrive at the scene within 24 hours by the fastest transportation for troubleshooting.
3、Regular return visit:Be responsible for organizing follow-up service, establishing customer files, visiting equipment operation regularly to ensure efficient and stable operation of equipment.
4、Online Any Time: Open a 24-hour after-sales service hotline to answer users' difficult questions in a timely manner.
